Welcome! My name is Hilary and I'm so glad you stopped by. I'm an operations and administrative professional by day and an actor and illustrator by night.
Details about my work experience are below, or you can keep scrolling to find out more about my theatre career or my fledgeling art business.
When I'm not working or making art I'm usually knitting, rewatching Ted Lasso, and/or hanging out with my cat.
Work History
CenterLink
Program Administrative Manager
2023-2025
Remote
• Identified needs for and established new workflows to ensure five programs functioned efficiently and within budget
• Proactively evaluated existing processes, making recommendations and implementing changes to drive efficiency and simplicity
• Liaised with organization's Operations and Communications teams as needed, strengthening collaboration across departments
• Rebuilt organization’s program calendar to include all relevant details and links in one place, ensuring clarity and transparency
• Heavily contributed to planning for and execution of flagship summit attended by almost 300 center leaders, staff, and vendors, including designing directional and sponsor signage
• Created invoice and payment tracker, resulting in more accurate expense reconciliation and easier progress updates for vendors
• Generated invoices and processed payment requests from vendors, maintaining compliance with internal financial controls
• Developed flexible system to anticipate upcoming communications needs and react swiftly to new needs without duplicating staff efforts
• Drafted and edited email content for segmented audiences
• Initiated new solutions to save staff time and mental load, including switching from manually packing supply orders to dropshipping, implementing a call screening process to ensure participant and staff privacy and safety, and automating delivery of emergency resources to the public
Art With Impact
Administrative Associate*
2022-2023
Remote
*While in this role I continued all duties taken on as Executive Assistant (see below)
• Initiated centralized means of tracking and completing employer compliance requirements on national (U.S. + Canada) and state levels
• Co-planned bi-coastal and online hybrid retreat, including venue booking, travel, lodging, catering, and supplies, for 20+ attendees
• Introduced automation into hiring process, drastically reducing time spent on data entry and allowing for faster review of applicants
• Advertised multiple rounds of hiring and monitored email address, communicating with applicants as needed
• Co-developed onboarding toolkit encompassing input from entire staff, which was used to onboard five new hires
• Owned creation and maintenance of organizational wiki, which became a valuable reference tool for new and existing staff
Art With Impact
Executive Assistant
2021-2022
Remote
• Assisted with managing Executive Director's calendar; screened and scheduled meetings; drafted communications
• Invoiced clients, followed up on past due payments, and assisted with expense reconciliation in Quickbooks Online
• Created spreadsheet to keep track of all employee and contractor pay rates and dates of increase, in absence of an HR department
• Conducted research as necessary, leading to successful incorporation of a payroll platform and retention of a CPA in Canada
• Reorganized digital filing system for entire organization, resulting in easy access for current and past files while reducing clutter
• Generally served as the Executive Director’s right hand, facilitating efficient function across almost all aspects of the organization; was once referred to as Executive Director's external brain
Late 2019-early 2021 was spent attending to family matters.
American University
Washington College of Law
Senior Administrative Assistant
2015-2019
Washington, D.C.
• Liaised between faculty, staff, and students to ensure smooth operation of four clinics providing legal services to the general public
• Booked and prepped actors for simulations; created spreadsheet of actors to share with other staff, facilitating an easier booking process across the clinical program
• Researched and created spreadsheet of all clinical faculty in the Mid-Atlantic region, resulting in easier networking and collaboration for faculty
• Supported client intake, scheduling, digital record keeping, physical case file organization, and clinic applications
Neimand Collaborative
Communications Coordinator
2014-2015
Washington, D.C.
• Drafted, edited, and proofread print and digital content for clients in the social justice nonprofit sector
• Captured meeting summaries, action items, and client feedback to ensure accurate and timely deliverables
George Washington University
Administrative Assistant*
2010-2014
Washington, D.C.
* work-study position while enrolled
• Served as first point of contact for students, prospective students, faculty, and staff from other university departments
• Handled facility reservations, course material preparation, and ad hoc requests from faculty and staff
• Booked rooms for rehearsals and special events
• Processed end-of-semester course evaluations
• Assisted with preparation for and execution of annual scholarship audition weekend
Education & Certifications
George Washington University
School of Media and Public Affairs
2010-2014
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Bachelor of Arts, Journalism and Mass Communications
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Minor in Theatre
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Magna Cum Laude, Dean's List, awarded special honors in major
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Presidential Scholar of the Arts recipient in Acting
Project Management Institute
Currently pursuing
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Certified Associate in Project Management (CAPM) certification
Internships
Perseus Books Group
Editorial Intern
2014
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Evaluated book proposals, researched comps and market viability, and made recommendations for Editorial Director review
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Provided developmental edit suggestions, tracked photo permissions, and drafted jacket copy for upcoming titles
BroadwayWorld
Newsdesk Intern
2014
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Conducted interviews for and wrote feature stories and short form articles, upholding company style guides and driving views to website
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Pitched stories based on industry current events
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Wrote and/or copyedited hundreds of press releases
KCACTF National Playwriting Program
Assistant to Region II Director
2014
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Organized cloud-based library of contest submissions for review by evaluation committee
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Assisted with execution of week-long festival serving college students in the Mid-Atlantic region
Orlando Family Stage
Marketing and PR Intern
2011
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Designed collateral for external signage and internal report
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Drafted copy for promo events and local radio spot
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Assisted with publicity photo shoots
Proficiencies
Skilled
Google Workplace suite (Mail, Calendar, Drive, Docs, Slides, Sheets, Meet), Microsoft suite (Outlook, Calendar, OneDrive, SharePoint, Word, PowerPoint, Excel, OneNote, Teams), Adobe InDesign, Canva, Asana, Notion, ClickUp, Trello, Zoom, Humanitix, Calendly, Constant Contact, Slack, Dropbox, Confluence
Familiar
Squarespace, Wix, Wordpress, Photoshop, Illustrator, Final Cut Pro, Quickbooks Online, Airtable, Insightly, Little Green Light, Loom, Monday, ToDoist, Miro, Honeybook
And now for something
The first time I set foot onstage was as Hippopotamus #2 in my kindergarten class' musical adaptation of the story of Noah's ark. I was absolutely hooked and off to the races. I've been performing professionally for the past 10 years, first in Washington, D.C. and now on stages and in theme parks in the Central Florida area. My favorite projects are classical plays and theatre for young audiences.
I am the artist as well as the founder, owner, and all other -er titles behind Reverie Creative Company, LLC (under construction). Reverie Creative offers art licensing, which means other companies can rent my artwork to put on their products, as well as custom illustrations. My hope is to eventually illustrate children's books. Head over to Reverie Creative's website to check it out!
All rights reserved, copyright 2025
